Help Center

Find answers to your questions and get the support you need to succeed with CyberSprout Academy

How Can We Help You?

Getting Started

Learn the basics of using CyberSprout Academy

  • How to create your first account
  • Navigating the dashboard
  • Enrolling in your first course
  • Understanding the learning interface

Account & Profile

Manage your account settings and profile

  • Updating personal information
  • Changing password and security settings
  • Managing subscription and billing
  • Account privacy and data settings

Courses & Learning

Everything about courses and learning progress

  • Finding and enrolling in courses
  • Understanding course structure
  • Tracking your progress
  • Getting certificates and achievements

AI Chatbot Support

Using our intelligent learning assistant

  • How to interact with the AI chatbot
  • Getting help with course content
  • Understanding AI responses
  • Troubleshooting chatbot issues

Get in Touch

Email Support

Get detailed help via email

support@digihero.com
Within 24 hours

Phone Support

Speak directly with our team

+1 (555) 123-4567
Mon-Fri, 9 AM - 6 PM EST

Live Chat

Real-time assistance

Available on dashboard
Instant response

Founder

FN

Dr. Faisal Naeem

Founder

Dr. Faisal Naeem, Assistant Professor at the University of the Fraser Valley and cybersecurity expert, is the founder of CyberSprout Academy and the Ethical AI Lab for Kids, where children learn to create their own ethical AI chatbots. He leads the development of AI safety, ethics, and LLM-based learning for safe, future-ready digital education.

Still Need Help?

Our dedicated support team is here to help you succeed on your learning journey.

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