Terms of Service

Please read these terms carefully before using our platform. They govern your use of CyberSprout Academy and outline your rights and responsibilities.

Last updated: January 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and CyberSprout Academy regarding your use of our educational platform, website, and services.

By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Acceptance of Terms

  • By accessing and using CyberSprout Academy, you accept and agree to be bound by these Terms of Service.
  • If you do not agree to these terms, you must not use our platform.
  • These terms apply to all users, including students, parents, and educational institutions.
  • We reserve the right to modify these terms at any time with notice to users.

User Accounts and Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 13 years old to create an account independently.
  • Parents must provide consent for children under 13 to use our services.
  • You may not share your account with others or use someone else's account.

Acceptable Use Policy

  • Use our platform only for educational purposes and lawful activities.
  • Respect other users and maintain a positive learning environment.
  • Do not upload, share, or create content that is harmful, offensive, or inappropriate.
  • Do not attempt to hack, disrupt, or interfere with our platform's operation.
  • Follow all applicable laws and regulations while using our services.
  • Report any violations or suspicious activities to our support team.

Intellectual Property Rights

  • All content on our platform is owned by CyberSprout Academy or licensed from third parties.
  • You retain ownership of content you create and submit to our platform.
  • You grant us a license to use your content for educational and platform improvement purposes.
  • You may not copy, distribute, or modify our content without permission.
  • Respect copyright and intellectual property rights of others.
  • Report any copyright violations to our legal team.

Privacy and Data Protection

  • We collect and process your data in accordance with our Privacy Policy.
  • Your personal information is protected with industry-standard security measures.
  • We do not sell your personal data to third parties.
  • You have rights to access, modify, and delete your personal data.
  • We may use anonymized data for research and platform improvement.
  • Data retention follows our established policies and legal requirements.

Payment and Subscription Terms

  • Subscription fees are billed in advance on a monthly or annual basis.
  • All payments are non-refundable except as required by law.
  • You may cancel your subscription at any time through your account settings.
  • Price changes will be communicated with 30 days notice.
  • Failed payments may result in service suspension.
  • Refunds are provided according to our refund policy and applicable laws.

Prohibited Activities

The following activities are strictly prohibited on our platform. Violation of these rules may result in account suspension or termination.

What You Cannot Do:

  • Harassment, bullying, or discrimination against other users
  • Sharing inappropriate, offensive, or harmful content
  • Attempting to gain unauthorized access to accounts or systems
  • Using automated tools to scrape or collect data
  • Impersonating others or creating fake accounts
  • Violating intellectual property rights
  • Engaging in commercial activities without permission
  • Sharing personal information of other users

Consequences:

  • Warning and content removal
  • Temporary account suspension
  • Permanent account termination
  • Legal action if necessary
  • Reporting to relevant authorities
  • Loss of access to paid content

Disclaimers and Limitations

Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. Our platform may be temporarily unavailable due to maintenance, updates, or technical issues.

Educational Content

While we maintain high standards for our educational content, we cannot guarantee specific learning outcomes. Individual results may vary based on effort, background, and other factors.

Third-Party Content

Our platform may contain links to third-party websites or content. We are not responsible for the accuracy, legality, or content of external sites.

Limitation of Liability

To the maximum extent permitted by law, CyberSprout Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform.

Account Termination

Your Right to Terminate

You may terminate your account at any time by contacting our support team or using the account deletion feature in your settings.

Our Right to Terminate

We may terminate or suspend your account immediately if you violate these Terms, engage in prohibited activities, or for any other reason at our sole discretion.

Effect of Termination

Upon termination, your right to use our platform ceases immediately. We may delete your account and data according to our data retention policies.

Governing Law and Disputes

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Resolution

We encourage resolving disputes through direct communication. If that fails, disputes will be resolved through binding arbitration in San Francisco, California.

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact our legal team:

Email: legal@digihero.com

Phone: +1 (555) 123-4567

Address: 123 Learning Street, San Francisco, CA 94105